Tuesday, 08 March 2011 21:01

Muscular Work

Rate this item
(6 votes)

Muscular Work in Occupational Activities

In industrialized countries around 20% of workers are still employed in jobs requiring muscular effort (Rutenfranz et al. 1990). The number of conventional heavy physical jobs has decreased, but, on the other hand, many jobs have become more static, asymmetrical and stationary. In developing countries, muscular work of all forms is still very common.

Muscular work in occupational activities can be roughly divided into four groups: heavy dynamic muscle work, manual materials handling, static work and repetitive work. Heavy dynamic work tasks are found in forestry, agriculture and the construction industry, for example. Materials handling is common, for example, in nursing, transportation and warehousing, while static loads exist in office work, the electronics industry and in repair and maintenance tasks. Repetitive work tasks can be found in the food and wood-processing industries, for example.

It is important to note that manual materials handling and repetitive work are basically either dynamic or static muscular work, or a combination of these two.

Physiology of Muscular Work

Dynamic muscular work

In dynamic work, active skeletal muscles contract and relax rhythmically. The blood flow to the muscles is increased to match metabolic needs. The increased blood flow is achieved through increased pumping of the heart (cardiac output), decreased blood flow to inactive areas, such as kidneys and liver, and increased number of open blood vessels in the working musculature. Heart rate, blood pressure, and oxygen extraction in the muscles increase linearly in relation to working intensity. Also, pulmonary ventilation is heightened owing to deeper breathing and increased breathing frequency. The purpose of activating the whole cardio-respiratory system is to enhance oxygen delivery to the active muscles. The level of oxygen consumption measured during heavy dynamic muscle work indicates the intensity of the work. The maximum oxygen consumption (VO2max) indicates the person’s maximum capacity for aerobic work. Oxygen consumption values can be translated to energy expenditure (1 litre of oxygen consumption per minute corresponds to approximately 5 kcal/min or 21 kJ/min).

In the case of dynamic work, when the active muscle mass is smaller (as in the arms), maximum working capacity and peak oxygen consumption are smaller than in dynamic work with large muscles. At the same external work output, dynamic work with small muscles elicits higher cardio-respiratory responses (e.g., heart rate, blood pressure) than work with large muscles (figure 1).

Figure 1. Static versus dynamic work    

ERG060F2

Static muscle work

In static work, muscle contraction does not produce visible movement, as, for example, in a limb. Static work increases the pressure inside the muscle, which together with the mechanical compression occludes blood circulation partially or totally. The delivery of nutrients and oxygen to the muscle and the removal of metabolic end-products from the muscle are hampered. Thus, in static work, muscles become fatigued more easily than in dynamic work.

The most prominent circulatory feature of static work is a rise in blood pressure. Heart rate and cardiac output do not change much. Above a certain intensity of effort, blood pressure increases in direct relation to the intensity and the duration of the effort. Furthermore, at the same relative intensity of effort, static work with large muscle groups produces a greater blood pressure response than does work with smaller muscles. (See figure 2)

Figure 2. The expanded stress-strain model modified from Rohmert (1984)

ERG060F1

In principle, the regulation of ventilation and circulation in static work is similar to that in dynamic work, but the metabolic signals from the muscles are stronger, and induce a different response pattern.

Consequences of Muscular Overload in Occupational Activities

The degree of physical strain a worker experiences in muscular work depends on the size of the working muscle mass, the type of muscular contractions (static, dynamic), the intensity of contractions, and individual characteristics.

When muscular workload does not exceed the worker’s physical capacities, the body will adapt to the load and recovery is quick when the work is stopped. If the muscular load is too high, fatigue will ensue, working capacity is reduced, and recovery slows down. Peak loads or prolonged overload may result in organ damage (in the form of occupational or work-related diseases). On the other hand, muscular work of certain intensity, frequency, and duration may also result in training effects, as, on the other hand, excessively low muscular demands may cause detraining effects. These relationships are represented by the so-called expanded stress-strain concept developed by Rohmert (1984) (figure 3).

Figure 3. Analysis of acceptable workloads

ERG060F3

In general, there is little epidemiological evidence that muscular overload is a risk factor for diseases. However, poor health, disability and subjective overload at work converge in physically demanding jobs, especially with older workers. Furthermore, many risk factors for work-related musculoskeletal diseases are connected to different aspects of muscular workload, such as the exertion of strength, poor working postures, lifting and sudden peak loads.

One of the aims of ergonomics has been to determine acceptable limits for muscular workloads which could be applied for the prevention of fatigue and disorders. Whereas the prevention of chronic effects is the focus of epidemiology, work physiology deals mostly with short-term effects, that is, fatigue in work tasks or during a work day.

Acceptable Workload in Heavy Dynamic Muscular Work

The assessment of acceptable workload in dynamic work tasks has traditionally been based on measurements of oxygen consumption (or, correspondingly, energy expenditure). Oxygen consumption can be measured with relative ease in the field with portable devices (e.g., Douglas bag, Max Planck respirometer, Oxylog, Cosmed), or it can be estimated from heart rate recordings, which can be made reliably at the workplace, for example, with the SportTester device. The use of heart rate in the estimation of oxygen consumption requires that it be individually calibrated against measured oxygen consumption in a standard work mode in the laboratory, i.e., the investigator must know the oxygen consumption of the individual subject at a given heart rate. Heart rate recordings should be treated with caution because they are also affected by such factors as physical fitness, environmental temperature, psychological factors and size of active muscle mass. Thus, heart rate measurements can lead to overestimates of oxygen consumption in the same way that oxygen consumption values can give rise to underestimates of global physiological strain by reflecting only energy requirements.

Relative aerobic strain (RAS) is defined as the fraction (expressed as a percentage) of a worker’s oxygen consumption measured on the job relative to his or her VO2max measured in the laboratory. If only heart rate measurements are available, a close approximation to RAS can be made by calculating a value for percentage heart rate range (% HR range) with the so-called Karvonen formula as in figure 3.

VO2max is usually measured on a bicycle ergometer or treadmill, for which the mechanical efficiency is high (20-25%). When the active muscle mass is smaller or the static component is higher, VO2max and mechanical efficiency will be smaller than in the case of exercise with large muscle groups. For example, it has been found that in the sorting of postal parcels the VO2max of workers was only 65% of the maximum measured on a bicycle ergometer, and the mechanical efficiency of the task was less than 1%. When guidelines are based on oxygen consumption, the test mode in the maximal test should be as close as possible to the real task. This goal, however, is difficult to achieve.

According to Åstrand’s (1960) classical study, RAS should not exceed 50% during an eight-hour working day. In her experiments, at a 50% workload, body weight decreased, heart rate did not reach steady state and subjective discomfort increased during the day. She recommended a 50% RAS limit for both men and women. Later on she found that construction workers spontaneously chose an average RAS level of 40% (range 25-55%) during a working day. Several more recent studies have indicated that the acceptable RAS is lower than 50%. Most authors recommend 30-35% as an acceptable RAS level for the entire working day.

Originally, the acceptable RAS levels were developed for pure dynamic muscle work, which rarely occurs in real working life. It may happen that acceptable RAS levels are not exceeded, for example, in a lifting task, but the local load on the back may greatly exceed acceptable levels. Despite its limitations, RAS determination has been widely used in the assessment of physical strain in different jobs.

In addition to the measurement or estimation of oxygen consumption, other useful physiological field methods are also available for the quantification of physical stress or strain in heavy dynamic work. Observational techniques can be used in the estimation of energy expenditure (e.g., with the aid of the Edholm scale) (Edholm 1966). Rating of perceived exertion (RPE) indicates the subjective accumulation of fatigue. New ambulatory blood pressure monitoring systems allow more detailed analyses of circulatory responses.

Acceptable Workload in Manual Materials Handling

Manual materials handling includes such work tasks as lifting, carrying, pushing and pulling of various external loads. Most of the research in this area has focused on low back problems in lifting tasks, especially from the biomechanical point of view.

A RAS level of 20-35% has been recommended for lifting tasks, when the task is compared to an individual maximum oxygen consumption obtained from a bicycle ergometer test.

Recommendations for a maximum permissible heart rate are either absolute or related to the resting heart rate. The absolute values for men and women are 90-112 beats per minute in continuous manual materials handling. These values are about the same as the recommended values for the increase in heart rate above resting levels, that is, 30 to 35 beats per minute. These recommendations are also valid for heavy dynamic muscle work for young and healthy men and women. However, as mentioned previously, heart rate data should be treated with caution, because it is also affected by other factors than muscle work.

The guidelines for acceptable workload for manual materials handling based on biomechanical analyses comprise several factors, such as weight of the load, handling frequency, lifting height, distance of the load from the body and physical characteristics of the person.

In one large-scale field study (Louhevaara, Hakola and Ollila 1990) it was found that healthy male workers could handle postal parcels weighing 4 to 5 kilograms during a shift without any signs of objective or subjective fatigue. Most of the handling occurred below shoulder level, the average handling frequency was less than 8 parcels per minute and the total number of parcels was less than 1,500 per shift. The mean heart rate of the workers was 101 beats per minute and their mean oxygen consumption 1.0 l/min, which corresponded to 31% RAS as related to bicycle maximum.

Observations of working postures and use of force carried out for example according to OWAS method (Karhu, Kansi and Kuorinka 1977), ratings of perceived exertion and ambulatory blood pressure recordings are also suitable methods for stress and strain assessments in manual materials handling. Electromyography can be used to assess local strain responses, for example in arm and back muscles.

Acceptable Workload for Static Muscular Work

Static muscular work is required chiefly in maintaining working postures. The endurance time of static contraction is exponentially dependent on the relative force of contraction. This means, for example, that when the static contraction requires 20% of the maximum force, the endurance time is 5 to 7 minutes, and when the relative force is 50%, the endurance time is about 1 minute.

Older studies indicated that no fatigue will be developed when the relative force is below 15% of the maximum force. However, more recent studies have indicated that the acceptable relative force is specific to the muscle or muscle group, and is 2 to 5% of the maximum static strength. These force limits are, however, difficult to use in practical work situations because they require electromyographic recordings.

For the practitioner, fewer field methods are available for the quantification of strain in static work. Some observational methods (e.g., the OWAS method) exist to analyse the proportion of poor working postures, that is, postures deviating from normal middle positions of the main joints. Blood pressure measurements and ratings of perceived exertion may be useful, whereas heart rate is not so applicable.

Acceptable Workload in Repetitive Work

Repetitive work with small muscle groups resembles static muscle work from the point of view of circulatory and metabolic responses. Typically, in repetitive work muscles contract over 30 times per minute. When the relative force of contraction exceeds 10% of the maximum force, endurance time and muscle force start to decrease. However, there is wide individual variation in endurance times. For example, the endurance time varies between two to fifty minutes when the muscle contracts 90 to 110 times per minute at a relative force level of 10 to 20% (Laurig 1974).

It is very difficult to set any definitive criteria for repetitive work, because even very light levels of work (as with the use of a microcomputer mouse) may cause increases in intramuscular pressure, which may sometimes lead to swelling of muscle fibres, pain and reduction in muscle strength.

Repetitive and static muscle work will cause fatigue and reduced work capacity at very low relative force levels. Therefore, ergonomic interventions should aim to minimize the number of repetitive movements and static contractions as far as possible. Very few field methods are available for strain assessment in repetitive work.

Prevention of Muscular Overload

Relatively little epidemiological evidence exists to show that muscular load is harmful to health. However, work physiological and ergonomic studies indicate that muscular overload results in fatigue (i.e., decrease in work capacity) and may reduce productivity and quality of work.

The prevention of muscular overload may be directed to the work content, the work environment and the worker. The load can be adjusted by technical means, which focus on the work environment, tools, and/or the working methods. The fastest way to regulate muscular workload is to increase the flexibility of working time on an individual basis. This means designing work-rest regimens which take into account the workload and the needs and capacities of the individual worker.

Static and repetitive muscular work should be kept at a minimum. Occasional heavy dynamic work phases may be useful for the maintenance of endurance type physical fitness. Probably, the most useful form of physical activity that can be incorporated into a working day is brisk walking or stair climbing.

Prevention of muscular overload, however, is very difficult if a worker’s physical fitness or working skills are poor. Appropriate training will improve working skills and may reduce muscular loads at work. Also, regular physical exercise during work or leisure time will increase the muscular and cardio-respiratory capacities of the worker.

 

Back

Read 21478 times Last modified on Friday, 15 November 2019 15:44
More in this category: « Anthropometry Postures at Work »

" DISCLAIMER: The ILO does not take responsibility for content presented on this web portal that is presented in any language other than English, which is the language used for the initial production and peer-review of original content. Certain statistics have not been updated since the production of the 4th edition of the Encyclopaedia (1998)."

Contents

Ergonomics References

Abeysekera, JDA, H Shahnavaz, and LJ Chapman. 1990. Ergonomics in developing countries. In Advances in Industrial Ergonomics and Safety, edited by B Das. London: Taylor & Francis.

Ahonen, M, M Launis, and T Kuorinka. 1989. Ergonomic Workplace Analysis. Helsinki: Finnish Institute of Occupational Health.

Alvares, C. 1980. Homo Faber: Technology and Culture in India, China and the West from 1500 to Present Day. The Hague: Martinus Nijhoff.

Amalberti, R. 1991. Savoir-faire de l’opérateur: aspects théoriques et pratiques en ergonomie. In Modèle en analyse du travail, edited by R Amalberti, M de Montmollin, and J Thereau. Liège: Mardaga.

Amalberti, R, M Bataille, G Deblon, A Guengant, JM Paquay, C Valot, and JP Menu. 1989. Développement d’aides intelligentes au pilotage: Formalisation psychologique et informatique d’un modèle de comportement du pologage de combat engagé en mission de pènètration. Paris: Rapport CERMA.

Åstrand, I. 1960. Aerobic work capacity in men and women with special reference to age. Acta Physiol Scand 49 Suppl. 169:1-92.

Bainbridge, L. 1981. Le contrôleur de processus. B Psychol XXXIV:813-832.

—. 1986. Asking questions and accessing knowledge. Future Comput Sys 1:143-149.

Baitsch, C. 1985. Kompetenzentwicklung und partizipative Arbeitsgestaltung. Bern: Huber.

Banks, MH and RL Miller. 1984. Reliability and convergent validity of the job component inventory. J Occup Psychol 57:181-184.

Baranson, J. 1969. Industrial Technology for Developing Economies. New York: Praeger.

Bartenwerfer, H. 1970. Psychische Beanspruchung und Erdmüdung. In Handbuch der Psychologie, edited by A Mayer and B Herwig. Göttingen: Hogrefe.

Bartlem, CS and E Locke. 1981. The Coch and French study: A critique and reinterpretation. Hum Relat 34:555-566.

Blumberg, M. 1988. Towards a new theory of job design. In Ergonomics of Hybrid Automated Systems, edited by W Karwowski, HR Parsaei, and MR Wilhelm. Amsterdam: Elsevier.

Bourdon, F and A Weill Fassina. 1994. Réseau et processus de coopération dans la gestion du trafic ferroviaire. Travail Hum. Numéro spécial consacré au travail collectif.

Brehmer, B. 1990. Towards a taxonomy for microworlds. In Taxonomy for an Analysis of Work Domains. Proceedings of the First MOHAWC Workshop, edited by B Brehmer, M de Montmollin and J Leplat. Roskilde: Riso National Laboratory.

Brown DA and R Mitchell. 1986. The Pocket Ergonomist. Sydney: Group Occupational Health Centre.

Bruder. 1993. Entwicklung eines wissensbusierten Systems zur belastungsanalytisch unterscheidbaren Erholungszeit. Düsseldorf: VDI-Verlag.

Caverni, JP. 1988. La verbalisation comme source d’observables pour l’étude du fonctionnnement cognitif. In Psychologie cognitive: Modèles et méthodes, edited by JP
Caverni, C Bastien, P Mendelson, and G Tiberghien. Grenoble: Presses Univ. de Grenoble.

Campion, MA. 1988. Interdisciplinary approaches to job design: A constructive replication with extensions. J Appl Psychol 73:467-481.

Campion, MA and PW Thayer. 1985. Development and field evaluation of an inter-disciplinary measure of job design. J Appl Psychol 70:29-43.

Carter, RC and RJ Biersner. 1987. Job requirements derived from the Position Analysis Questionnaire and validity using military aptitude test scores. J Occup Psychol 60:311-321.

Chaffin, DB. 1969. A computerized biomechanical model-development of and use in studying gross body actions. J Biomech 2:429-441.

Chaffin, DB and G Andersson. 1984. Occupational Biomechanics. New York: Wiley.

Chapanis, A. 1975. Ethnic Variables in Human Factors Engineering. Baltimore: Johns Hopkins University.

Coch, L and JRP French. 1948. Overcoming resistance to change. Hum Relat 1:512-532.

Corlett, EN and RP Bishop. 1976. A technique for assessing postural discomfort. Ergonomics 19:175-182.

Corlett, N. 1988. The investigation and evaluation of work and workplaces. Ergonomics 31:727-734.

Costa, G, G Cesana, K Kogi, and A Wedderburn. 1990. Shiftwork: health, sleep and performance. Frankfurt: Peter Lang.

Cotton, JL, DA Vollrath, KL Froggatt, ML Lengnick-Hall, and KR Jennings. 1988. Employee participation: Diverse forms and different outcomes. Acad Manage Rev 13:8-22.

Cushman, WH and DJ Rosenberg. 1991. Human Factors in Product Design. Amsterdam: Elsevier.

Dachler, HP and B Wilpert. 1978. Conceptual dimensions and boundaries of participation in organizations: A critical evaluation. Adm Sci Q 23:1-39.

Daftuar, CN. 1975. The role of human factors in underdeveloped countries, with special reference to India. In Ethnic Variable in Human Factor Engineering, edited by Chapanis. Baltimore: Johns Hopkins University.

Das, B and RM Grady. 1983a. Industrial workplace layout design. An application of engineering anthropometry. Ergonomics 26:433-447.

—. 1983b. The normal working area in the horizontal plane. A comparative study between Farley’s and Squire’s concepts. Ergonomics 26:449-459.

Deci, EL. 1975. Intrinsic Motivation. New York: Plenum Press.

Decortis, F and PC Cacciabue. 1990. Modèlisation cognitive et analyse de l’activité. In Modèles et pratiques de l’analyse du travail, edited by R Amalberti, M Montmollin, and J Theureau. Brussels: Mardaga.

DeGreve, TB and MM Ayoub. 1987. A workplace design expert system. Int J Ind Erg 2:37-48.

De Keyser, V. 1986. De l’évolution des métiers. In Traité de psychologie du travail, edited by C Levy- Leboyer and JC Sperandio. Paris: Presses Universitaires de France.

—. 1992. Man within the Production Line. Proceedings of the Fourth Brite-EuRam Conference, 25-27 May, Séville, Spain. Brussels: EEC.

De Keyser, V and A Housiaux. 1989. The Nature of Human Expertise. Rapport Intermédiaire Politique Scientifique. Liège: Université de Liège.

De Keyser, V and AS Nyssen. 1993. Les erreurs humaines en anesthésie. Travail Hum 56:243-266.

De Lisi, PS. 1990. Lesson from the steel axe: Culture, technology and organizational change. Sloan Manage Rev 32:83-93.

Dillon, A. 1992. Reading from paper versus screen: A critical review of the empirical literature. Ergonomics 35:1297-1326.

Dinges, DF. 1992. Probing the limits of functional capacity: The effects of sleep loss on short-duration tasks. In Sleep, Arousal, and Performance, edited by RJ Broughton and RD Ogilvie. Boston: Birkhäuser.

Drury, CG. 1987. A biomechanical evaluation of the repetitive motion injury potential of industrial jobs. Sem Occup Med 2:41-49.

Edholm, OG. 1966. The assessment of habitual activity. In Physical Activity in Health and Disease, edited by K Evang and K Lange-Andersen. Oslo: Universitetterlaget.

Eilers, K, F Nachreiner, and K Hänicke. 1986. Entwicklung und Überprüfung einer Skala zur Erfassung subjektiv erlebter Anstrengung. Zeitschrift für Arbeitswissenschaft 40:215-224.

Elias, R. 1978. A medicobiological approach to workload. Note No. 1118-9178 in Cahiers De Notes Documentaires—Sécurité Et Hygiène Du Travail. Paris: INRS.

Elzinga, A and A Jamison. 1981. Cultural Components in the Scientific Attitude to Nature: Eastern and Western Mode. Discussion paper No. 146. Lund: Univ. of Lund, Research Policy Institute.

Emery, FE. 1959. Characteristics of Socio-Technical Systems. Document No. 527. London: Tavistock.

Empson, J. 1993. Sleep and Dreaming. New York: Harvester Wheatsheaf.

Ericson, KA and HA Simon. 1984. Protocol Analysis: Verbal Reports As Data. Cambridge, Mass.: MIT Press.

European Committee for Standardization (CEN). 1990. Ergonomic Principles of the Design of Work Systems. EEC Council Directive 90/269/EEC, The Minimum Health and Safety Requirements for the Manual Handling of Loads. Brussels: CEN.

—. 1991. CEN Catalogue 1991: Catalogue of European Standards. Brussels: CEN.

—. 1994. Safety of Machinery: Ergonomic Design Principles. Part 1: Terminology and General Principles. Brussels: CEN.

Fadier, E. 1990. Fiabilité humaine: méthodes d’analyse et domaines d’application. In Les facteurs humains de la fiabilité dans les systèmes complexes, edited by J Leplat and G De Terssac. Marseilles: Octares.

Falzon, P. 1991. Cooperative dialogues. In Distributed Decision Making. Cognitive Models for Cooperative Works, edited by J Rasmussen, B Brehmer, and J Leplat. Chichester: Wiley.

Faverge, JM. 1972. L’analyse du travail. In Traité de psychologie appliqueé, edited by M Reuchlin. Paris: Presses Universitaires de France.

Fisher, S. 1986. Stress and Strategy. London: Erlbaum.

Flanagan, JL. 1954. The critical incident technique. Psychol Bull 51:327-358.

Fleishman, EA and MK Quaintance. 1984. Toxonomies of Human Performance: The Description of Human Tasks. New York: Academic Press.

Flügel, B, H Greil, and K Sommer. 1986. Anthropologischer Atlas. Grundlagen und Daten. Deutsche Demokratische Republik. Berlin: Verlag tribüne.

Folkard, S and T Akerstedt. 1992. A three-process model of the regulation of alertness sleepiness. In Sleep, Arousal and Performance, edited by RJ Broughton and BD Ogilvie. Boston: Birkhäuser.

Folkard, S and TH Monk. 1985.  Hours of work: Temporal factors in work scheduling . Chichester: Wiley.

Folkard, S, TH Monk, and MC Lobban. 1978. Short and long-term adjustment of circadian rhythms in “permanent” night nurses. Ergonomics 21:785-799.

Folkard, S, P Totterdell, D Minors and J Waterhouse. 1993. Dissecting circadian performance rhythms: Implications for shiftwork.  Ergonomics  36(1-3):283-88.

Fröberg, JE. 1985. Sleep deprivation and prolonged working hours. In Hours of Work: Temporal Factors in Work Scheduling, edited by S Folkard and TH Monk. Chichester: Wiley.

Fuglesang, A. 1982. About Understanding Ideas and Observations on Cross-Cultural
Communication. Uppsala: Dag Hammarskjöld Foundation.

Geertz, C. 1973. The Interpretation of Cultures. New York: Basic Books.

Gilad, I. 1993. Methodology for functional ergonomic evaluation of repetitive operations. In Advances in Industrial Egonomics and Safety, edited by Nielsen and Jorgensen. London: Taylor & Francis.

Gilad, I and E Messer. 1992. Biomechanics considerations and ergonomic design in diamond polishing. In Advances in Industrial Ergonomics and Safety, edited by Kumar. London: Taylor & Francis.

Glenn, ES and CG Glenn. 1981. Man and Mankind: Conflict and Communication between Cultures. Norwood, NJ: Ablex.

Gopher, D and E Donchin. 1986. Workload—An examination of the concept. In Handbook of Perception and Human Performance, edited by K Boff, L Kaufman, and JP Thomas. New York: Wiley.

Gould, JD. 1988. How to design usable systems. In Handbook of Human Computer Interaction, edited by M Helander. Amsterdam: Elsevier.

Gould, JD and C Lewis. 1985. Designing for usability: Key principles and what designers think. Commun ACM 28:300-311.

Gould, JD, SJ Boies, S Levy, JT Richards, and J Schoonard. 1987. The 1984 Olympic message system: A test of behavioral principles of the design. Commun ACM 30:758-769.

Gowler, D and K Legge. 1978. Participation in context: Towards a synthesis of the theory and practice of organizational change, part I. J Manage Stud 16:150-175.

Grady, JK and J de Vries. 1994. RAM: The Rehabilitation Technology Acceptance Model as a Base for an Integral Product Evaluation. Instituut voor Research, Ontwikkeling en Nascholing in de Gezondheidszorg (IRON) and University Twente, Department of Biomedical Engineering.

Grandjean, E. 1988. Fitting the Task to the Man. London: Taylor & Francis.

Grant, S and T Mayes. 1991. Cognitive task analysis? In Human-Computer Interactionand Complex Systems, edited by GS Weir and J Alty. London: Academic Press.

Greenbaum, J and M Kyng. 1991. Design At Work: Cooperative Design of Computer Systems. Hillsdale, NJ: Lawrence Erlbaum.

Greuter, MA and JA Algera. 1989. Criterion development and job analysis. In Assessment and Selection in Organizations, edited by P Herlot. Chichester: Wiley.

Grote, G. 1994. A participatory approach to the complementary design of highly automated work systems. In Human Factors in Organizational Design and Management, edited by G Bradley and HW Hendrick. Amsterdam: Elsevier.

Guelaud, F, M-N Beauchesne, J Gautrat, and G Roustang. 1977. Pour une analyse des conditions du travail ouvrier dans l’entreprise. Paris: A. Colin.

Guillerm, R, E Radziszewski, and A Reinberg. 1975. Circadian rhythms of six healthy young men over a 4-week period with night-work every 48 h and a 2 per cent Co2 atmosphere. In Experimental Studies of Shiftwork, edited by P Colquhoun, S Folkard, P Knauth, and J Rutenfranz. Opladen: Westdeutscher Werlag.

Hacker, W. 1986. Arbeitspsychologie. In Schriften zur Arbeitpsychologie, edited by E Ulich. Bern: Huber.

Hacker, W and P Richter. 1994. Psychische Fehlbeanspruchung. Ermüdung, Monotonie, Sättigung, Stress. Heidelberg: Springer.

Hackman, JR and GR Oldham. 1975. Development of the job diagnostic survey. J Appl Psychol 60:159-170.

Hancock, PA and MH Chignell. 1986. Toward a Theory of Mental Work Load: Stress and Adaptability in Human-Machine Systems. Proceedings of the IEEE International Conference On Systems, Man, and Cybernetics. New York: IEEE Society.

Hancock, PA and N Meshkati. 1988. Human Mental Workload. Amsterdam: North Holland.

Hanna, A (ed.). 1990. Annual Design Review ID. 37 (4).

Härmä, M. 1993. Individual differences in tolerance to shiftwork: a review.  Ergonomics  36:101-109.

Hart, S and LE Staveland. 1988. Development of NASA-TLX (Task Load Index): Results of empirical and theoretical research. In Human Mental Work Load, edited by PA Hancock and N Meshkati. Amsterdam: North Holland.

Hirschheim, R and HK Klein. 1989. Four paradigms of information systems development. Commun ACM 32:1199-1216.

Hoc, JM. 1989. Cognitive approaches to process control. In Advances in Cognitive Science, edited by G Tiberghein. Chichester: Horwood.

Hofstede, G. 1980. Culture’s Consequences: International Differences in Work-Related Values. Beverly Hills, Calif.: Sage Univ. Press.

—. 1983. The cultural relativity of organizational practices and theories. J Int Stud :75-89.

Hornby, P and C Clegg. 1992. User participation in context: A case study in a UK bank. Behav Inf Technol 11:293-307.

Hosni, DE. 1988. The transfer of microelectronics technology to the third world. Tech Manage Pub TM 1:391-3997.

Hsu, S-H and Y Peng. 1993. Control/display relationship of the four-burner stove: A reexamination. Hum Factors 35:745-749.

International Labour Organization (ILO). 1990.The hours we work: new work schedules in policy and practice. Cond Wor Dig 9.

International Organization for Standardization (ISO). 1980. Draft Proposal for Core List of Anthropometric Measurements ISO/TC 159/SC 3 N 28 DP 7250. Geneva: ISO.

—. 1996. ISO/DIS 7250 Basic Human Body Measurements for Technological Design. Geneva: ISO.
Japan Industrial Design Promotion Organization (JIDPO). 1990. Good Design Products 1989. Tokyo: JIDPO.

Jastrzebowski, W. 1857. Rys ergonomiji czyli Nauki o Pracy, opartej naprawdach poczerpnietych z Nauki Przyrody. Przyoda i Przemysl 29:227-231.

Jeanneret, PR. 1980. Equitable job evaluation and classification with the Position Analysis Questionnaire. Compens Rev 1:32-42.

Jürgens, HW, IA Aune, and U Pieper. 1990. International data on anthropometry. Occupational Safety and Health Series. Geneva: ILO.

Kadefors, R. 1993. A model for assessment and design of workplaces for manual welding. In The Ergonomics of Manual Work, edited by WS Marras, W Karwowski, and L Pacholski. London: Taylor & Francis.

Kahneman, D. 1973. Attention and Effort. Englewood Cliffs, NJ: Prentice Hall.

Karhu, O, P Kansi, and I Kuorinka. 1977. Correcting working postures in industry: A practical method for analysis. Appl Ergon 8:199-201.

Karhu, O, R Harkonen, P Sorvali, and P Vepsalainen. 1981. Observing working postures in industry: Examples of OWAS application. Appl Ergon 12:13-17.

Kedia, BL and RS Bhagat. 1988. Cultural constraints on transfer of technology across nations: Implications for research in international and comparative management. Acad Manage Rev 13:559-571.

Keesing, RM. 1974. Theories of culture. Annu Rev Anthropol 3:73-79.

Kepenne, P. 1984. La charge de travail dans une unité de soins de médecine. Mémoire. Liège: Université de Liège.

Kerguelen, A. 1986. L’observation systématique en ergonomie: Élaboration d’un logiciel d’aide au recueil et à l’analyse des données. Diploma in Ergonomics Thesis, Conservatoire National des Arts et Métiers, Paris.

Ketchum, L. 1984. Sociotechnical design in a third world country: The railway maintenance depot at Sennar in Sudan. Hum Relat 37:135-154.

Keyserling, WM. 1986. A computer-aided system to evaluate postural stress in the workplace. Am Ind Hyg Assoc J 47:641-649.

Kingsley, PR. 1983. Technological development: Issues, roles and orientation for social psychology. In Social Psychology and Developing Countries, edited by Blacker. New York: Wiley.

Kinney, JS and BM Huey. 1990. Application Principles for Multicolored Displays. Washington, DC: National Academy Press.

Kivi, P and M Mattila. 1991. Analysis and improvement of work postures in building industry: Application of the computerized OWAS method. Appl Ergon 22:43-48.

Knauth, P, W Rohmert and J Rutenfranz. 1979. Systemic selection of shift plans for continuous production with the aid of work-physiological criteria. Appl Ergon 10(1):9-15.

Knauth, P. and J Rutenfranz. 1981. Duration of sleep related to the type of shift work, in  Night and shiftwork: biological and social aspects , edited by A Reinberg, N Vieux, and P Andlauer. Oxford Pergamon Press.

Kogi, K. 1982. Sleep problems in night and shift work. II. Shiftwork: Its practice and improvement . J Hum Ergol:217-231.

—. 1981. Comparison of resting conditions between various shift rotation systems for industrial workers, in  Night and shift work. Biological and social aspects , edited by A Reinberg, N Vieux, and P Andlauer. Oxford: Pergamon.

—. 1985. Introduction to the problems of shiftwork. In Hours of Work: Temporal Factors in Work-Scheduling, edited by S Folkard and TH Monk. Chichester: Wiley.

—. 1991. Job content and working time: The scope for joint change. Ergonomics 34:757-773.

Kogi, K and JE Thurman. 1993. Trends in approaches to night and shiftwork and new international standards. Ergonomics 36:3-13.

Köhler, C, M von Behr, H Hirsch-Kreinsen, B Lutz, C Nuber, and R Schultz-Wild. 1989. Alternativen der Gestaltung von Arbeits- und Personalstrukturen bei rechnerintegrierter Fertigung. In Strategische Optionen der Organisations- und Personalentwicklung bei CIM Forschungsbericht KfK-PFT 148, edited by Institut für Sozialwissenschaftliche Forschung. Karlsruhe: Projektträgerschaft Fertigungstechnik.

Koller, M. 1983. Health risks related to shift work. An example of time-contingent effects of long-term stress. Int Arch Occ Env Health 53:59-75.

Konz, S. 1990. Workstation organization and design. Ergonomics 32:795-811.

Kroeber, AL and C Kluckhohn. 1952. Culture, a critical review of concepts and definitions. In Papers of the Peabody Museum. Boston: Harvard Univ.

Kroemer, KHE. 1993. Operation of ternary chorded keys. Int J Hum Comput Interact 5:267-288.

—. 1994a. Locating the computer screen: How high, how far? Ergonomics in Design (January):40.

—. 1994b. Alternative keyboards. In Proceedings of the Fourth International Scientific Conference WWDU ‘94. Milan: Univ. of Milan.

—. 1995. Ergonomics. In Fundamentals of Industrial Hygiene, edited by BA Ploog. Chicago: National Safety Council.

Kroemer, KHE, HB Kroemer, and KE Kroemer-Elbert. 1994. Ergonomics: How to Design for Ease and Efficiency. Englewood Cliffs, NJ: Prentice Hall.

Kwon, KS, SY Lee, and BH Ahn. 1993. An approach to fuzzy expert systems for product colour design. In The Ergonomics of Manual Work, edited by Maras, Karwowski, Smith, and Pacholski. London: Taylor & Francis.

Lacoste, M. 1983. Des situations de parole aux activités interprétives. Psychol Franç 28:231-238.

Landau, K and W Rohmert. 1981. AET-A New Job Analysis Method. Detroit, Mich.: AIIE Annual Conference.

Laurig, W. 1970. Elektromyographie als arbeitswissenschaftliche Untersuchungsmethode zur Beurteilung von statischer Muskelarbeit. Berlin: Beuth.

—. 1974. Beurteilung einseitig dynamischer Muskelarbeit. Berlin: Beuth.

—. 1981. Belastung, Beanspruchung und Erholungszeit bei energetisch-muskulärer Arbeit—Literaturexpertise. In Forschungsbericht Nr. 272 der Bundesanstalt für Arbeitsschutz und Unfallforschung Dortmund. Bremerhaven: Wirtschaftsverlag NW.

—. 1992. Grundzüge der Ergonomie. Erkenntnisse und Prinzipien. Berlin, Köln: Beuth Verlag.

Laurig, W and V Rombach. 1989. Expert systems in ergonomics: Requirements and an approach. Ergonomics 32:795-811.

Leach, ER. 1965. Culture and social cohesion: An anthropologist’s view. In Science and Culture, edited by Holten. Boston: Houghton Mifflin.

Leana, CR, EA Locke, and DM Schweiger. 1990. Fact and fiction in analyzing research on participative decision making: A critique of Cotton, Vollrath, Froggatt, Lengnick-Hall, and Jennings. Acad Manage Rev 15:137-146.

Lewin, K. 1951. Field Theory in Social Science. New York: Harper.

Liker, JK, M Nagamachi, and YR Lifshitz. 1988. A Comparitive Analysis of Participatory Programs in US and Japan Manufacturing Plants. Ann Arbor, Mich.: Univ. of Michigan, Center for Ergonomics, Industrial and Operational Engineering.

Lillrank, B and N Kano. 1989. Continuous Improvement: Quality Control Circles in Japanese Industries. Ann Arbor, Mich.: Univ. of Michigan, Center for Japanese Studies.

Locke, EA and DM Schweiger. 1979. Participation in decision making: One more look. In Research in Organizational Behavior, edited by BM Staw. Greenwich, Conn.: JAI Press.

Louhevaara, V, T Hakola, and H Ollila. 1990. Physical work and strain involved in manual sorting of postal parcels. Ergonomics 33:1115-1130.

Luczak, H. 1982.  Belastung, Beanspruchung und Erholungszeit bei informatorisch- mentaler Arbeit — Literaturexpertise. Forschungsbericht der Bundesanstalt für Arbeitsschutz und Unfallforschung Dortmund . Bremerhaven: Wirtschaftsverlag NW.

—. 1983. Ermüdung. In Praktische Arbeitsphysiologie, edited by W Rohmert and J Rutenfranz. Stuttgart: Georg Thieme Verlag.

—. 1993. Arbeitswissenschaft. Berlin: Springer Verlag.

Majchrzak, A. 1988. The Human Side of Factory Automation. San Francisco: Jossey-Bass.

Martin, T, J Kivinen, JE Rijnsdorp, MG Rodd, and WB Rouse. 1991. Appropriate automation-integrating technical, human, organization, economic and cultural factors. Automatica 27:901-917.

Matsumoto, K and M Harada. 1994. The effect of night-time naps on recovery from fatigue following night work. Ergonomics 37:899-907.

Matthews, R. 1982. Divergent conditions in the technological development of India and Japan. Lund Letters on Technology and Culture, No. 4. Lund: Univ. of Lund, Research Policy Institute.

McCormick, EJ. 1979. Job Analysis: Methods and Applications. New York: American Management Association.

McIntosh, DJ. 1994. Integration of VDUs into the US office work environment. In Proceedings of the Fourth International Scientific Conference WWDU ‘94. Milan: Univ. of Milan.

McWhinney. 1990. The Power of Myth in Planning and Organizational Change, 1989 IEEE Technics, Culture and Consequences. Torrence, Calif.: IEEE Los Angeles Council.

Meshkati, N. 1989. An etiological investigation of micro and macroergonomics factors in the Bhopal disaster: Lessons for industries of both industrialized and developing countries. Int J Ind Erg 4:161-175.

Minors, DS and JM Waterhouse. 1981. Anchor sleep as a synchronizer of rhythms on abnormal routines.  Int J Chronobiology : 165-188.

Mital, A and W Karwowski. 1991. Advances in Human Factors/Ergonomics. Amsterdam: Elsevier.

Monk, TH. 1991.  Sleep, Sleepiness and Performance . Chichester: Wiley.

Moray, N, PM Sanderson, and K Vincente. 1989. Cognitive task analysis for a team in a complex work domain: A case study. Proceedings of the Second European Meeting On Cognitive Science Approaches to Process Control, Siena, Italy.

Morgan, CT, A Chapanis, JS III Cork, and MW Lund. 1963. Human Engineering Guide to Equipment Design. New York: McGraw-Hill.

Mossholder, KW and RD Arvey. 1984. Synthetic validity: A conceptual and comparative review. J Appl Psychol 69:322-333.

Mumford, E and Henshall. 1979. A Participative Approach to Computer Systems Design. London: Associated Business Press.

Nagamachi, M. 1992. Pleasantness and Kansei engineering. In Measurement Standards. Taejon, Korea: Korean Research Institute of Standards and Science Publishing.

National Institute for Occupational Safety and Health (NIOSH). 1981. Work Practices Guide for Manual Lifting. Cincinnati, Ohio: US Department of Health and Human Services.

—. 1990. OSHA Instruction CPL 2.85: Directorate of Compliance Programs: Appendix C, Guidelines Auggested By NIOSH for Videotape Evaluation of Work Station for Upper Extremities Cumulative Trauma Disorders. Washington, DC: US Department of Health and Human Services.

Navarro, C. 1990. Functional communication and problem-solving in a bus traffic-regulation task. Psychol Rep 67:403-409.

Negandhi, ART. 1975. Modern Organizational Behaviour. Kent: Kent Univ..

Nisbett, RE and TD De Camp Wilson. 1977. Telling more than we know. Psychol Rev 84:231-259.

Norman, DA. 1993. Things That Make Us Smart. Reading: Addison-Wesley.

Noro, K and AS Imada. 1991. Participatory Ergonomics. London: Taylor & Francis.

O’Donnell, RD and FT Eggemeier. 1986. Work load assessment methodology. In Handbook of Perception and Human Performance. Cognitive Processes and Performance, edited by K Boff, L Kaufman, and JP Thomas. New York: Wiley.

Pagels, HR. 1984. Computer culture: The scientific, intellectual and social impact of the computer. Ann NY Acad Sci :426.

Persson, J and Å Kilbom. 1983. VIRA—En Enkel Videofilmteknik För Registrering OchAnalys Av Arbetsställningar Och—Rörelser. Solna, Sweden: Undersökningsrapport,Arbetraskyddsstyrelsen.

Pham, DT and HH Onder. 1992. A knowledge-based system for optimizing workplace layouts using a genetic algorithm. Ergonomics 35:1479-1487.

Pheasant, S. 1986. Bodyspace, Anthropometry, Ergonomics and Design. London: Taylor & Francis.

Poole, CJM. 1993. Seamstress’ finger. Brit J Ind Med 50:668-669.

Putz-Anderson, V. 1988. Cumulative Trauma Disorders. A Manual for Musculoskeletal Diseases of the Upper Limbs. London: Taylor & Francis.

Rasmussen, J. 1983. Skills, rules, and knowledge: Sinds, signs, symbols and other distinctions in human performance models. IEEE T Syst Man Cyb 13:257-266.

—. 1986. A framework for cognitive task analysis in systems design. In Intelligent Decision Support in Process Environments, edited by E Hollnagel, G Mancini, and DD Woods. Berlin: Springer.

Rasmussen, J, A Pejtersen, and K Schmidts. 1990. In Taxonomy for Analysis of Work Domains. Proceedings of the First MOHAWC Workshop, edited by B Brehmer, M de Montmollin and J Leplat. Roskilde: Riso National Laboratory.

Reason, J. 1989. Human Error. Cambridge: CUP.

Rebiffé, R, O Zayana, and C Tarrière. 1969. Détermination des zones optimales pour l’emplacement des commandes manuelles dans l’espace de travail. Ergonomics 12:913-924.

Régie nationale des usines Renault (RNUR). 1976. Les profils de poste: Methode d’analyse des conditions de travail. Paris: Masson-Sirtes.

Rogalski, J. 1991. Distributed decision making in emergency management: Using a method as a framework for analysing cooperative work and as a decision aid. In Distributed Decision Making. Cognitive Models for Cooperative Work, edited by J Rasmussen, B Brehmer, and J Leplat. Chichester: Wiley.

Rohmert, W. 1962. Untersuchungen über Muskelermüdung und Arbeitsgestaltung. Bern: Beuth-Vertrieb.

—. 1973. Problems in determining rest allowances. Part I: Use of modern methods to evaluate stress and strain in static muscular work. Appl Ergon 4(2):91-95.

—. 1984. Das Belastungs-Beanspruchungs-Konzept. Z Arb wiss 38:193-200.

Rohmert, W and K Landau. 1985. A New Technique of Job Analysis. London: Taylor & Francis.

Rolland, C. 1986. Introduction à la conception des systèmes d’information et panorama des méthodes disponibles. Génie Logiciel 4:6-11.

Roth, EM and DD Woods. 1988. Aiding human performance. I. Cognitive analysis. Travail Hum 51:39-54.

Rudolph, E, E Schönfelder, and W Hacker. 1987. Tätigkeitsbewertungssystem für geistige arbeit mit und ohne Rechnerunterstützung (TBS-GA). Berlin: Psychodiagnostisches Zentrum der Humboldt-Universität.

Rutenfranz, J. 1982. Occupational health measures for night- and shiftworkers. II. Shiftwork: Its practice and improvement. J Hum Ergol:67-86.

Rutenfranz, J, J Ilmarinen, F Klimmer, and H Kylian. 1990. Work load and demanded physical performance capacity under different industrial working conditions. In Fitness for Aged, Disabled, and Industrial Workers, edited by M Kaneko. Champaign, Ill.: Human Kinetics Books.

Rutenfranz, J, P Knauth, and D Angersbach. 1981. Shift work research issues. In  Biological Rhythms, Sleep and Shift Work , edited by LC Johnson, DI Tepas, WP Colquhoun, and MJ Colligan. New York: Spectrum Publications Medical and Scientific Books.

Saito, Y. and K Matsumoto. 1988. Variations of physiological functions and psychological measures and their relationship on delayed shift of sleeping time.  Jap J Ind Health  30:196-205.

Sakai, K, A Watanabe, N Onishi, H Shindo, K Kimotsuki, H Saito, and K Kogl. 1984. Conditions of night naps effective to facilitate recovery from night work fatigue.  J Sci  Lab 60: 451-478.

Savage, CM and D Appleton. 1988. CIM and Fifth Generation Management. Dearborn: CASA/SME Technical Council.

Savoyant, A and J Leplat. 1983. Statut et fonction des communications dans l’activité des équipes de travail. Psychol Franç 28:247-253.

Scarbrough, H and JM Corbett. 1992. Technology and Organization. London: Routledge.

Schmidtke, H. 1965. Die Ermüdung. Bern: Huber.

—. 1971. Untersuchungen über den Erholunggszeitbedarf bei verschiedenen Arten gewerblicher Tätigkeit. Berlin: Beuth-Vertrieb.

Sen, RN. 1984. Application of ergonomics to industrially developing countries. Ergonomics 27:1021-1032.

Sergean, R. 1971. Managing Shiftwork. London: Gower Press.

Sethi, AA, DHJ Caro, and RS Schuler. 1987. Strategic Management of Technostress in an Information Society. Lewiston: Hogrefe.

Shackel, B. 1986. Ergonomics in design for usability. In People and Computer: Design for Usability, edited by MD Harrison and AF Monk. Cambridge: Cambridge Univ. Press.

Shahnavaz, H. 1991. Transfer of Technology to Industrially Developing Countries and Human Factors Consideration TULEÅ 1991: 22, 23024. Luleå Univ., Luleå, Sweden: Center for Ergonomics of Developing Countries.

Shahnavaz, H, J Abeysekera, and A Johansson. 1993. Solving multi-factorial work-environment problems through participatory ergonomics: Case study: VDT operators. In Ergonomics of Manual Work, edited by E Williams, S Marrs, W Karwowski, JL Smith, and L Pacholski. London: Taylor & Francis.

Shaw, JB and JH Riskind. 1983. Predicting job stress using data from the Position Analysis Questionnaire (PAQ). J Appl Psychol 68:253-261.

Shugaar, A. 1990. Ecodesign: New products for a greener culture. Int Herald Trib, 17.

Sinaiko, WH. 1975. Verbal factors in human engineering: Some cultural and psychological data. In Ethnic Variables in Human Factors Engineering, edited by A Chapanis. Baltimore: Johns Hopkins Univ..

Singleton, WT. 1982. The Body At Work. Cambridge: CUP.

Snyder, HL. 1985a. Image quality: Measures and visual performance. In Flat Panel Displays and CRTs, edited by LE Tannas. New York: Van Nostrand Reinhold.

—. 1985b. The visual system: Capabilities and limitations. In Flat Panel Displays and CRTs, edited by LE Tannas. New York: Van Nostrand Reinhold.

Solomon, CM. 1989. The corporate response to work force diversity. Pers J 68:42-53.

Sparke, P. 1987. Modern Japanese Design. New York: EP Dutton.

Sperandio, JC. 1972. Charge de travail et régulation des processus opératoires. Travail Hum 35:85-98.

Sperling, L, S Dahlman, L Wikström, A Kilbom, and R Kadefors. 1993. A cube model for the classification of work with hand tools and the formulation of functional requirements. Appl Ergon 34:203-211.

Spinas, P. 1989. User oriented software development and dialogue design. In Work With Computers: Organizational, Management, Stress and Health Aspects, edited by MJ Smith and G Salvendy. Amsterdam: Elsevier.

Staramler, JH. 1993. The Dictionary of Human Factors Ergonomics. Boca Raton: CRC Press.

Strohm, O, JK Kuark, and A Schilling. 1993. Integrierte Produktion: Arbeitspsychologische Konzepte und empirische Befunde, Schriftenreihe Mensch, Technik, Organisation. In CIM—Herausforderung an Mensch, Technik, Organisation, edited by G Cyranek and E Ulich. Stuttgart, Zürich: Verlag der Fachvereine.

Strohm, O, P Troxler and E Ulich. 1994. Vorschlag für die Restrukturierung eines
Produktionsbetriebes. Zürich: Institut für Arbietspsychologie der ETH.

Sullivan, LP. 1986. Quality function deployment: A system to assure that customer needs drive the product design and production process. Quality Progr :39-50.

Sundin, A, J Laring, J Bäck, G Nengtsson, and R Kadefors. 1994. An Ambulatory Workplace for Manual Welding: Productivity through Ergonomics. Manuscript. Göteborg: Lindholmen Development.

Tardieu, H, D Nanci, and D Pascot. 1985. Conception d’un système d’information. Paris: Editions d’Organisation.

Teiger, C, A Laville, and J Durafourg. 1974. Taches répétitives sous contrainte de temps et charge de travail. Rapport no 39. Laboratoire de physiologie du travail et d’ergonomie du CNAM.

Torsvall, L, T Akerstedt, and M. Gillberg. 1981. Age, sleep and irregular workhours: a field study with EEG recording, catecholamine excretion and self-ratings.  Scand J Wor Env Health  7:196-203.

Ulich, E. 1994. Arbeitspsychologie 3. Auflage. Zürich: Verlag der Fachvereine and Schäffer-Poeschel.

Ulich, E, M Rauterberg, T Moll, T Greutmann, and O Strohm. 1991. Task orientation and user-oriented dialogue design. In  Int J Human-Computer Interaction  3:117-144.

United Nations Educational, Scientific and Cultural Organization (UNESCO). 1992. Ergonomics Impact of Science on Society. Vol. 165. London: Taylor & Francis.

Van Daele, A. 1988. L’écran de visualisation ou la communication verbale? Analyse comparative de leur utilisation par des opérateurs de salle de contrôle en sidérurgie. Travail Hum 51(1):65-80.

—. 1992. La réduction de la complexité par les opérateurs dans le contrôle de processus continus. contribution à l’étude du contrôle par anticipation et de ses conditions de mise en œuvre. Liège: Université de Liège.

Van der Beek, AJ, LC Van Gaalen, and MHW Frings-Dresen. 1992. Working postures and activities of lorry drivers: A reliability study of on-site observation and recording on a pocket computer. Appl Ergon 23:331-336.

Vleeschdrager, E. 1986.  Hardness 10: diamonds . Paris.

Volpert, W. 1987. Psychische Regulation von Arbeitstätigkeiten. In Arbeitspsychologie. Enzklopüdie der Psychologie, edited by U Kleinbeck and J Rutenfranz. Göttingen: Hogrefe.

Wagner, R. 1985. Job analysis at ARBED. Ergonomics 28:255-273.

Wagner, JA and RZ Gooding. 1987. Effects of societal trends on participation research. Adm Sci Q 32:241-262.

Wall, TD and JA Lischeron. 1977. Worker Participation: A Critique of the Literature and Some Fresh Evidence. London: McGraw-Hill.

Wang, WM-Y. 1992. Usability Evaluation for Human-Computer Interaction (HCI). Luleå, Sweden: Luleå Univ. of Technology.

Waters, TR, V Putz-Anderson, A Garg, and LJ Fine. 1993. Revised NIOSH equation for the design and evaluation of manual handling tasks. Ergonomics 36:749-776.

Wedderburn, A. 1991. Guidelines for shiftworkers. Bulletin of European Shiftwork Topics (BEST) No. 3. Dublin: European Foundation for the Improvement of Living and Working Conditions.

Welford, AT. 1986. Mental workload as a function of demand, capacity, strategy and skill. Ergonomics 21:151-176.

White, PA. 1988. Knowing more about what we tell: ‘Introspective access’ and causal report accuracy, 10 years later. Brit J Psychol 79:13-45.

Wickens, C. 1992. Engineering Psychology and Human Performance. New York: Harper Collins.

Wickens, CD and YY Yeh. 1983. The dissociation between subjective work load and performance: A multiple resources approach. In Proceedings of the Human Factors Society 27th Annual Meeting. Santa Monica, Calif.: Human Factors Society.

Wieland-Eckelmann, R. 1992. Kognition, Emotion und Psychische Beanspruchung. Göttingen: Hogrefe.

Wikström.L, S Byström, S Dahlman, C Fransson, R Kadefors, Å Kilbom, E Landervik, L Lieberg, L Sperling, and J Öster. 1991. Criterion for Selection and Development of Hand Tools. Stockholm: National Institute of Occupational Health.

Wilkinson, RT. 1964. Effects of up to 60 hours sleep deprivation on different types of work. Ergonomics 7:63-72.

Williams, R. 1976. Keywords: A Vocabulary of Culture and Society. Glasgow: Fontana.

Wilpert, B. 1989. Mitbestimmung. In Arbeits- und Organisationspsychologie. Internationales Handbuch in Schlüsselbegriffen, edited by S Greif, H Holling, and N Nicholson. Munich: Psychologie Verlags Union.

Wilson, JR. 1991. Participation: A framework and foundation for ergonomics. J Occup Psychol 64:67-80.

Wilson, JR and EN Corlett. 1990. Evaluation of Human Work: A Practical Ergonomics Methodology. London: Taylor & Francis.

Wisner, A. 1983. Ergonomics or anthropology: A limited or wide approach to working condition in technology transfer. In Proceedings of the First International Conference On Ergonomics of Developing Countries, edited by Shahnavaz and Babri. Luleå, Sweden: Luleå Univ. of Technology.

Womack, J, T Jones, and D Roos. 1990. The Machine That Changed the World. New York: Macmillan.

Woodson, WE, B Tillman, and P Tillman. 1991. Human Factors Design Handbook. New York: McGraw-Hill.

Zhang, YK and JS Tyler. 1990. The establishment of a modern telephone cable production facility in a developing country. A case study. In International Wire and Cable Symposium Proceedings. Illinois.

Zinchenko, V and V Munipov. 1989. Fundamentals of Ergonomics. Moscow: Progress.